Shipping policy

Please note the following delivery time frames:

  • Delivery time in Australia is usually within 4-6 business days.

Shipping delivery times cannot be guaranteed at this time. Tentstacle is not responsible for costs incurred due to shipping delays.

Unless it's a pre-order, we strive to ship an order in 1-2 business days of receipt.

If the order has not shipped, we are happy to make changes for you. If it’s been shipped, we will pass-through any shipping charges we incur for changes.

For other delivery options, please contact info@tentstacle

  • Spread

    Spread it flat on the ground

  • Anchor

    Fill bags with sand or rocks

  • Stretch

    Pull bags outward to create a X shape

  • Lift

    Insert the poles under the canopy and lift them into place